Returns & Exchanges
At LIFT Safety, we stand behind the quality of our protective gear and offer a 30-day return window for items in new, unused condition with original packaging. We aim to ensure every professional is equipped with the right gear for the job through a seamless exchange and refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags and safety certifications are attached and intact.
Ship the Gear
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Inspection and Refund
Once our safety team inspects the returned equipment for compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing